terms-use

UNAUTHORIZED USE OF PLANS WITH UNLIMITED SERVICES

Liberty Mobile Wireless LLC offer certain Plans with unlimited services (i.e., voice, text, or data) that are to be used for the following purposes: (a) person to person voice calls, (b) text and picture messaging, and (c) web browsing, email, ordinary content downloads and uploads, video and audio streaming without excessively contributing to network congestion.
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Liberty Mobile Wireless LLC Plans may not be used for certain unauthorized uses that adversely impact our service to other customers or the Carrier’s network. Examples of some unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice calls; (ii) automated text or picture messaging to another mobile device or e-mail address; (iii) uninterrupted and continuous uploading, downloading, or streaming of audio or video; (iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer ("P2P") file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi) access to the internet, intranets, or other data networks except as the device’s native applications and capabilities permit (excluding all hotspot applications), (vii) tethering your phone to a laptop or personal computer other than for the use of wireless sync, or (viii) any applications that allow your phone to act as an internet access point or Wi-Fi for other devices and computers. A customer engaged in any unauthorized use may have their service suspended and/or terminated at Liberty Mobile Wireless LLC’s sole discretion that is processed by us on your behalf and instructions).

Unlimited voice services may not be used for monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls. Liberty Mobile Wireless LLC reserves the right to cancel or deactivate Service or reduce data throughput speeds in order to protect the Carrier’s network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of Liberty Mobile Wireless LLC Service. Liberty Mobile Wireless LLC reserves the right to limit throughput or amount of data transferred and to deny or terminate Service to anyone Liberty Mobile Wireless LLC believes is using their Service in an unauthorized manner or whose usage, in Liberty Mobile Wireless LLC’s sole discretion, adversely impacts a Carrier’s network or customer service levels. Liberty Mobile Wireless LLC will presume you are engaging in an unauthorized use in violation of these Terms and Conditions, if in Liberty Mobile Wireless LLC’s sole discretion, you are placing an abnormally high number of calls, or repeatedly placing calls of unusually long duration, if your minutes are deemed excessive by Liberty Mobile Wireless LLC during a 30-day period, or if your talk, text or data usage is harmful or disruptive to the Carrier’s network or service levels. If we determine, in our sole discretion, that you are using your service in violation of the Liberty Mobile Wireless LLC Terms and Conditions or in any other manner that we deem to be unreasonable or excessive, we may terminate individual calls or data connections, terminate or reduce data throughput or terminate your service, decline to renew your service, or offer you a different prepaid plan with no unlimited usage component.

Liberty Mobile Wireless LLC may discontinue providing service to you, terminate your account, terminate data connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of Liberty Mobile Wireless LLC: (a) appear likely to generate abnormally high call volumes or data usage and/or abnormally long average call lengths or data usage as compared to the usage of other Liberty Mobile Wireless LLC customers or (b) may be harmful, disruptive, or interfere with the Carrier’s network, Liberty Mobile Wireless LLC’s service or the ability to provide quality service to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree to Liberty Mobile Wireless LLC’s right to terminate your Service under these circumstances. Liberty Mobile Wireless LLC may discontinue providing service to you, terminate your account, terminate data connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of Liberty Mobile Wireless LLC: (a) appear likely to generate abnormally high call volumes or data usage and/or abnormally long average call lengths or data usage as compared to the usage of other Liberty Mobile Wireless LLC customers or (b) may be harmful, disruptive, or interfere with the Carrier’s network, Liberty Mobile Wireless LLC’s service or the ability to provide quality service to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree to Liberty Mobile Wireless LLC’s right to terminate your Service under these circumstances.

International Calling Terms and Conditions

This sets forth the terms and conditions that apply to your purchase of Services from Liberty Mobile Wireless LLC with services provided by Patriot Mobile, LLC (Liberty/Patriot). By using the Services, You agree to the terms and conditions in this Agreement and any changes that may be made to the Agreement. If You do not agree to the terms of this Agreement or have any questions about the Agreement, do not purchase or use our products without contacting Customer Service at (855) 566-1776. Definitions

Definitions

"Account" refers to usage within a billing cycle for a predetermined set of international destinations purchased through Liberty/Patriot and/or a prepaid balance established with Liberty/Patriot which are associated with the Consumer’s phone number allowing Consumer to purchase and use the Service.

"Elite Telecom," "We," "Our," and "Us" means NetworkIP, LLC (d.b.a. Elite Telecom)
“Client” means Liberty/Patriot and its affiliates, distributors or retailers authorized to market and/or distribute the Service.
“Service” means the International Long Distance (ILD) Service provided by Elite Telecom which provides the Consumer with international calling capability.
“Consumer”, "You" and "Your" means the end-user of the Service also the owner of the Account..
"Website" is the website found at https://www.libertymobileinc.com// or such other location as designated by Client and contains the specific prices and charges, Service descriptions and other terms and conditions not set forth here that apply to the specific Service.
You can also request information about the specific prices and charges, Service descriptions and other terms and conditions not set forth here that apply to the Service by calling toll free at (855) 566-1776. This Agreement incorporates by reference the Service’s prices, charges, restrictions and the terms and conditions for using the Service and/or owning an Account, as well as any disclosures, provisions, limitations or other information provided with, or printed on any promotional materials associated with the Service.

Charges and Payment

Price, Feature and Rate Changes

We may change the prices or features associated with the Service from time to time, and such changes will be effective from the time they are posted or available through the Website. The terms and conditions of the Service, including the rates for calls made and/or available destinations in conjunction with the use of the Service are subject to change at any time without prior notice. All calls for the PAYGo ILD Service are billed in one minute increments. The PAYGo ILD Service expires 180 days after last use or 30 days after account suspension. There are no additional fees or surcharges associated with the Services. The Unlimited ILD Service is provided solely for live dialogue between, and initiated by, two individuals for personal use and not for commercial use or resale. UNLIMITED DOES NOT MEAN UNREASONABLE USE. In addition, certain destinations may be limited to an advertised maximum number of minutes. To minimize unreasonable use, each Unlimited Account will be allowed to call up to 10 unique destination numbers per Unlimited cycle which expire 30 days after initial funding or last renewal. The number of personal use calls to these unique destination numbers is not limited and automatically resets when the Account is renewed. You may contact Customer Service at (855) 566-1776 or visit the Website if You have any questions about the Service, including the international long distance rates or available destinations associated with the Service.

Suspending/Canceling the Service

If We have reason to believe that You or someone else is abusing the Service fraudulently or unlawfully through Your Account, or if Your form of payment for the Service is cancelled, disabled, discontinued or otherwise dishonored, We reserve the right to immediately suspend, restrict, deactivate or cancel the Service and close Your Account without advance notice. In the event of suspension or cancellation of the Service due to any other aforementioned reasons, Elite Telecom may from time to time discontinue offering the Service, or if necessary, cancel all Accounts, immediately upon a determination by any governmental authority that the provision of the Service is contrary to any law, rule or regulation or upon Your violation of this Consumer Agreement. The Unlimited ILD Service may not be used for any other purposes, including, but not limited to, loaning or renting Your handset to third parties, conference calling, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted live dialogue between two individuals. If usage, dialing or calling patterns We deem connote non-personal use, We reserve the right to suspend, terminate or restrict Your Services with no prior notice and not allow You to reactivate the Service. Elite Telecom and its Client are not responsible for any ancillary costs incurred by You, including but not limited to, cell phone provider charges or fees and/or penalties incurred by the Consumer in the event the Consumer uses the Service for any unlawful purpose.

Restrictions on Use; Intellectual Property

All of Elite Telecom and Client trademarks, service marks, symbols, logos, other identifying indicia and the intellectual property rights thereto (collectively “Marks”) are the property of Elite Telecom or its Client and You shall have no right in or to the Marks or any right to use the Marks including any and all Marks associated with the Service and the Website. You are not permitted to commercially resell the Service or to print, produce, sell or distribute anything containing the Marks or to sell or distribute any telecommunication products that use or are associated with the Service.

Indemnification

You agree that Elite Telecom or its authorized Clients shall not be responsible for any third party claims against Elite Telecom, Client and/or You that arise from Your use of the Service or Your Account. Further, You agree to reimburse Elite Telecom and or Client for all costs and expenses related to the defense of any such claims, including attorneys’ fees, unless such claims are based upon Our willful misconduct or gross negligence. This provision will continue to remain in force after the Agreement expires or is otherwise terminated.

Limitations of Liability

This section describes Elite Telecom’s or its authorized Clients responsibility for any claims for damages You may assert arising out of the failure of the Service or any other claims You may assert in connection with the Service, or in connection with the transfer of funds to Your Account or with this Agreement. We are not liable for any Service failures. Except as otherwise expressly provided herein, We and Our affiliates, authorized distributors, Clients, partners, directors, officers, members and employees are not liable to You or to any third party for any costs, liabilities or damages arising either directly or indirectly from any cause, action or claim relating to the Service, the Website and/or the telecommunication services underlying the Service, including without limitation any actual, incidental, consequential, exemplary, punitive, reliance or special damages, or for any claims for loss of revenue, lost profits, lost use, data, or goodwill or for lost business opportunities of any kind or nature whatsoever. These limitations apply even if the damages were foreseeable or We were told that they were possible, and these limitations apply whether the claim is based upon contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory. We will not be liable for any damages if the telecommunication services underlying the Service are interrupted, or if there is a problem with the interconnection of the Service with the service, products or equipment of some other party. This section will survive the expiration or termination of the Agreement. Because some jurisdictions do not permit the exclusions or limitation of incidental or consequential damages, Elite Telecom’s liability in such jurisdictions shall be limited to the extent permitted by law.

Warranties

You acknowledge that (a) the Service is provided by Elite Telecom “AS IS”, and (b) we make no warranty to You or to any third party whatsoever, directly or indirectly, express, implied or statutory, as to the suitability, durability, description, quality, title, non-infringement, merchantability, completeness or fitness for use or purpose of the Service or any Elite Telecom product associated with the Service. All such warranties are hereby expressly excluded and disclaimed. We also make no warranty that the Service will be uninterrupted or error free. We do not authorize anyone, including, but not limited to, Elite Telecom employees or Clients, to make any warranties on Our behalf and You should not rely on any such statement. Your use of the Service is solely at Your risk. Because some jurisdictions do no permit the exclusion of certain warranties, these exclusions may not apply to You.

No Third Party Rights

This Agreement does not provide any third party with a remedy, claim, or right of reimbursement.

Acts Beyond Our Control

Neither You or Elite Telecom or Client will be responsible or liable to the other for any failure to perform duties under this Consumer Agreement where that failure is due to an act outside the reasonable control of You, Elite Telecom, or Client (Force Majeure Event), including but not limited to the failure to perform due to any of the following: fire, explosion, power blackout, earthquake, volcanic action, flood, the weather elements, strike, embargo, civil or military authority, war, acts of God, acts or omissions of carriers or suppliers, or acts of regulatory or governmental agencies.

Assignment

We can assign all or part of Our rights or duties under this Agreement without notifying You. If We elect to make such an assignment, We will have no further obligations to You under this Agreement or in connection with Your purchase or use of the Products. You may not assign this Agreement without Our prior written consent.

Notices

Any notice from Elite Telecom to You under this Agreement will be provided by one or more of the following: on Our Website, a recorded announcement on a Product, letter, or a call to a telephone number provided by You.

You may contact Us by mail at:

Elite Telecom
119 W. Tyler Street
Suite 100
Longview, TX 75601

You may contact Client by email at:

Liberty Mobile Wireless LLC
help@libertymobileinc.com

Severability

Name of the data exporting organisation: The Customer defined as per his registration for the use of our services.

Governing Law

This Agreement will be governed by the laws of the State of Texas, without regard to its choice of law rules. This governing law provision applies no matter where You reside, or where You use, purchase or pay for the Products.

Entire Agreement

This Agreement (which incorporates by reference the Website Terms of Use) constitutes the entire agreement between You and Elite Telecom and its Clients and supersedes all prior agreements, understandings, statements or proposals, and representations, whether written or oral. This Agreement can be amended only as provided in the Changes to the Agreement section below. No written or oral statement, advertisement, or service or product description not expressly contained in the Agreement or the Website will be allowed to contradict, explain, or supplement this Agreement or the Service. Neither You or Elite Telecom is relying on any representations or statements by the other party or any other person that is not included in this Agreement. This Agreement (which incorporates by reference the Website Terms of Use) constitutes the entire agreement between You and Elite Telecom and its Clients and supersedes all prior agreements, understandings, statements or proposals, and representations, whether written or oral. This Agreement can be amended only as provided in the Changes to the Agreement section below. No written or oral statement, advertisement, or service or product description not expressly contained in the Agreement or the Website will be allowed to contradict, explain, or supplement this Agreement or the Service. Neither You or Elite Telecom is relying on any representations or statements by the other party or any other person that is not included in this Agreement.

Changes to the Agreement

This Agreement may only be changed in the manner provided for in this section. Elite Telecom or Client may change this Agreement and the information contained elsewhere on the Website from time to time. All such changes will be effective at the time of posting on the Website. You may also request a copy of the revised Agreement by calling Customer Service toll free at (855) 566-1776.

ACP Plans, Data Only and Data w/Voice Plans

The Affordable Connectivity Program is an FCC benefit program, intended for broadband use. Our service is intended for personal consumption with reasonable use. Wireless speeds may vary due to device limits, multiple users, network traffic and other factors. TopUp may be purchased to provide additional data and/or minutes.

Country Destinations
Addora Landline
Argentina Landline
Australia Landline
Austria Landline
Bermuda Landline & Cell
Brazil Landline
CanadaLandline & Cell
Chile Landline
China Landline & Cell
Costa Rica Landline
Croatia Landline
Cyprus Landline & Cell
Czech Republic Landline
Denmark Landline & Cell
Estonia Landline
Finland Landline & Cell
France Landline
French Guiana Landline
Germany Landline
Greece Landline
Guadeloupe Landline
Guam Landline & Cell
Hong Kong Landline & Cell
Hungary Landline
Iceland Landline
India Landline & Cell
Ireland Landline & Cell
Israel Landline & Cell
Italy Landline
Japan Landline
Kazakhstan Landline
Luxembourg Landline
Malaysia Landline & Cell
Malta Landline & Cell
Martinique Landline
Mexico Landline & Cell
Mongolia Landline
Morocco Landline
Netherlands Landline
New Zealand Landline
Norway Landline & Cell
Peru Landline
Poland Landline
Portugal Landline
Puerto Rico Landline & Cell
Reunion Island Landline & Cell
Romania Landline & Cell
Russia Landline
Singapore Landline & Cell
Slovakia Landline
South Africa Landline & Cell
South Korea Landline & Cell
Spain Landline & Cell
Sweden Landline & Cell
Switzerland Landline
Taiwan Landline
Thailand Landline
United Kingdom Landline & Cell
US Virgin Islands Landline & Cell
Venezuela Landline

Revised: April 2019